Technical Cleaning | Keep It Clean

How to Clean a Check/Document Scanner|Video

1. To clean the magnetic head and lens plate: Insert cleaning card into hopper as you would a standard check, choose scan cycle and allow card to pass through the scanner. Reuse by flipping card top to bottom and repeating the process.

2. To clean the drive rollers: choose scan cycle while holding onto the trailing edge of the card.

3. Repeat if necessary.

View the Benefits of Cleaning a Check Scanner Page

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Check scanners and document scanners are used in banks at the teller counter or back office and in businesses with remote deposit capture (RDC) operations. Cleaning cards are designed to clean the lenses, rollers and check paths without dismantling the equipment. The cleaning cards remove dust, oils and debris that accumulate during normal operation. Equipment should be cleaned weekly or every 2000 scans.

By not cleaning, you risk increased:

  • Transaction failures resulting in lower customer confidence
  • Labor costs to reconcile poor images Higher maintenance costs
  • Inconvenient unplanned downtime
  • Rejected transactions based on poor image quality
  • Embarrassing equipment malfunctions
  • Frantic repair attempts in front of customers

KICTeam Mission Statement:

Our mission is to design and manufacture innovative disposables that reduce maintenance & ownership cost

We work closely with our partners to educate the market about theĀ  benefits of using our disposables.